Interactive diagram
AC running but not cooling? Check these five, in order
Steps 1–4 are safe to check yourself. Step 5 means turn it off and call.
Tap or click a numbered marker to see what each part does, or watch the animated flow to follow the cycle.
Start here: 5-minute checks you can do
- Thermostat: set to Cool, and a few degrees below the room temperature. Try fresh batteries.
- Air filter: a dirty filter chokes airflow and is the single most common cause. Replace it if it looks gray.
- Breakers: the indoor and outdoor units often have separate breakers, reset any that tripped.
- Vents & registers: make sure supply and return vents are open and unblocked.
- Outdoor unit: confirm the fan is spinning and clear leaves, grass, and debris from around it.
Common causes that need a pro
- Low refrigerant from a leak, the system can't absorb heat properly. Requires leak repair + recharge by an EPA-certified tech.
- Frozen evaporator coil, caused by airflow or refrigerant problems; ice blocks cooling entirely.
- Dirty condenser coil outside, traps heat and kills efficiency.
- Failed capacitor or contactor, the compressor or fan won't start.
- An aging or undersized system that simply can't keep up in a Missouri heat wave.
When it's an emergency
Call right away if you have no cooling during a heat advisory (especially with seniors, infants, or pets at home), smell something burning, or see ice on the refrigerant lines. We answer 24/7.
Preventing it next time
Most mid-summer breakdowns trace back to skipped maintenance. A spring tune-up cleans the coils, checks refrigerant, and tightens electrical connections before the heat hits, our USA Savings Club members get priority scheduling for exactly this reason. If a system keeps failing, our repair-or-replace guide can help you decide whether another fix is worth it.